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That Was AI

That Was AI is the most advanced AI phone agent built for Shopify. It answers customer calls, listens, and resolves actions in real-time inside your store.

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Overview

That Was AI is the most advanced AI phone agent built for Shopify. It answers customer calls, listens, and resolves actions in real-time inside your store.

AI summary

That Was AI is positioned as an advanced AI phone agent designed specifically for Shopify stores, capable of answering customer calls, handling inquiries in real-time, and performing actions based on live store data.

Who Is It For

Best for

Shopify store owners looking for automated customer support solutions to enhance their service without hiring additional staff.

Not for

Businesses that require extensive customization or those outside the Shopify ecosystem may find limited applicability.

Strengths & Weaknesses

Biggest strength

The ability to handle customer calls with real-time access to store data, providing immediate responses and actions without human intervention.

Biggest weakness

Pricing details are not clearly visible, which may hinder decision-making for potential customers (AI-inferred; may be outdated – founders can correct this).

Classification

Likely competitors
ZendeskFreshdeskIntercom

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How we sourced this: Observed fields () were crawled from https://www.thatwasai.com/ and are stated as fact. AI-inferred fields () were generated by gpt-4o-mini and are always labelled – never presented as measured fact. Last updated: 23 July 2026. Is this your tool? Claim it to edit and get a do-follow badge.