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Retain

Retain tracks your customer base 24/7, identifies churn risk early and tells you why, helping you reach out with the right context at the right time

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Overview

Churn prevention for B2B SaaS with lean teams. Retain scores every customer account from product usage and payment signals, and tells you who is at risk before they cancel.

AI summary

Retain is a churn prevention tool designed for B2B SaaS companies with lean teams. It analyzes customer behavior and payment signals to identify accounts at risk of cancellation, providing alerts and context for timely outreach.

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TaglineRetain tracks your customer base 24/7, identifies churn risk early and tells you why, helping you reach out with the right context at the right time
Source not recordedDate not recordedSource link unavailable
DescriptionChurn prevention for B2B SaaS with lean teams. Retain scores every customer account from product usage and payment signals, and tells you who is at risk before they cancel.
Source not recordedDate not recordedSource link unavailable
Free planNot stated
Source not recordedDate not recordedSource link unavailable
Free trialYes
Source not recordedDate not recordedSource link unavailable
Pricing modelper_seat
AI-inferredRecorded Source: retain.so
IntegrationsDiscord, Linear, Slack, Stripe
Source not recordedDate not recordedSource link unavailable
Plan: Pro$79/mo
AI-inferredRecorded Source: retain.so
Plan: Growth$199/mo
AI-inferredRecorded Source: retain.so
Plan: Scale$449/mo
AI-inferredRecorded Source: retain.so
SummaryRetain is a churn prevention tool designed for B2B SaaS companies with lean teams. It analyzes customer behavior and payment signals to identify accounts at risk of cancellation...
AI-inferredRecorded Source link unavailable

Pricing

Pricing recorded 30 September 2026Pricing page
Pro
$79/mo
Flat
active accounts
150
  • For teams just past PMF
  • Start 14-day free trial
Growth
$199/mo
Flat
active accounts
500
  • For teams in growth mode
  • Start 14-day free trial
Scale
$449/mo
Flat
active accounts
1500
  • For teams scaling what works
  • Start 14-day free trial
Enterprise tier

Who Is It For

Best for

B2B SaaS companies looking to proactively manage customer retention and reduce churn with limited resources.

–Not for

Businesses that do not operate in the SaaS space or those seeking a comprehensive analytics platform beyond churn management.

Strengths & Weaknesses

Biggest strength

Retain's ability to analyze multiple behavior signals to predict churn risk and provide actionable insights for customer engagement.

Classification

Likely competitors
ChurnZeroBaremetricsProfitWell

Alternatives to Retain

See all alternatives to Retain

Community

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How we sourced this: Observed fields () were crawled from https://retain.so/ when recorded. Source links and dates are available above. AI-inferred fields () were generated by gpt-4o-mini and are always labelled, never presented as measured fact. Last updated: 8 October 2026. Site availability checked: 8 October 2026. Is this your tool? Claim it to edit and get a do-follow badge.