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Mixdesk

Unify channels, automate routine conversations, qualify leads and hand off with full context. No per-seat fees.

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Overview

Mixdesk: AI customer engagement for global teams. Unify channels, automate replies and qualify leads. No per-seat fees.

AI summary

Mixdesk appears to provide AI-powered customer engagement solutions that unify multiple communication channels, automate responses, and qualify leads for global teams. It emphasizes hands-on support and no per-seat fees, allowing unlimited team members to collaborate effectively.

Sources behind this listingSee source links, recorded dates and owner corrections.

Observed facts come from public pages. Founder-edited facts are supplied by the verified owner. AI-inferred facts are model interpretations; derived facts are calculated from other data. A source link lets you check the current page. It does not guarantee the fact is still current.

Dates show when a record was saved. Some older records use the listing’s update date; they are not proof of a fresh check. Missing source records are shown explicitly.

TaglineUnify channels, automate routine conversations, qualify leads and hand off with full context. No per-seat fees.
Source not recordedDate not recordedSource link unavailable
DescriptionMixdesk: AI customer engagement for global teams. Unify channels, automate replies and qualify leads. No per-seat fees.
Source not recordedDate not recordedSource link unavailable
Free planNot stated
Source not recordedDate not recordedSource link unavailable
Free trialYes
Source not recordedDate not recordedSource link unavailable
Pricing modelfreemium
AI-inferredRecorded Source: mixdesk.com
IntegrationsLinear, Telegram, WhatsApp
Source not recordedDate not recordedSource link unavailable
PlatformsAndroid, iOS
Source not recordedDate not recordedSource link unavailable
Plan: FreeFree
AI-inferredRecorded Source: mixdesk.com
Plan: Essential$49/mo
AI-inferredRecorded Source: mixdesk.com
Plan: Pro$199/mo
AI-inferredRecorded Source: mixdesk.com
Plan: ExpertCustom
AI-inferredRecorded Source: mixdesk.com
SummaryMixdesk appears to provide AI-powered customer engagement solutions that unify multiple communication channels, automate responses, and qualify leads for global teams. It emphas...
AI-inferredRecorded Source link unavailable

Pricing

Pricing recorded 2 October 2026Pricing page
Free
Free
conversations
10
translation bonus
100
connected channel accounts
10
  • No card required
  • Unlimited teammates
  • Core inbox & conversation tools
Essential
$49/mo
$39.20/mo billed yearly
Flat
conversations
Unlimited
translation bonus
10K
connected channel accounts
10
  • Everything in Free
  • Marketing automation
  • CRM sync
Pro
$199/mo
$159.20/mo billed yearly
Flat
conversations
Unlimited
translation bonus
100K
ai messages per month
5000
connected channel accounts
20
  • Everything in Essential
  • AI Agents & knowledge sources
  • AI-powered automation
Expert
Custom
conversations
Unlimited
translation bonus
500K
ai messages per month
30000
connected channel accounts
Custom
  • Everything in Pro
  • Intent extraction & assignment
  • Webhooks & API access
Enterprise tierFree tier: 10 conversations, 10 connected channel accounts, 100 translation characters

Key Features

  • Unifies messaging, web chat, and email in one AI-powered workspace.
  • Automates routine conversations and qualifies leads.
  • Supports multiple channels including WhatsApp, Telegram, and Instagram.
  • Offers hands-on onboarding and ongoing support.
  • No per-seat fees for team members.

Who Is It For

Target audience

Mid-sized to large enterprises with global operations that require efficient customer engagement across multiple channels.

Best for

Global teams looking for a unified customer engagement platform that integrates multiple messaging channels and automates routine interactions.

–Not for

Organizations that require a clear pricing structure or those looking for a free plan, as this information is not provided.

Strengths & Weaknesses

Biggest strength

The ability to unify various customer communication channels in one workspace while automating routine tasks and qualifying leads without incurring per-seat fees.

Biggest weakness

Pricing details and availability of a free plan are unclear from public info (AI-inferred; may be outdated. Founders can correct this)

Classification

Likely competitors
ZendeskIntercomFreshdeskHubSpot

Alternatives to Mixdesk

See all alternatives to Mixdesk

Community

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How we sourced this: Observed fields () were crawled from https://mixdesk.com when recorded. Source links and dates are available above. AI-inferred fields () were generated by gpt-4o-mini and are always labelled, never presented as measured fact. Last updated: 2 October 2026. Site availability checked: 2 October 2026. Is this your tool? Claim it to edit and get a do-follow badge.