Helpwise
Customer service platform for SMBs to help you serve customers faster and retain them better.
Overview
Customer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets.
Helpwise is a customer service platform designed specifically for small to medium-sized businesses (SMBs). It aims to enhance customer service efficiency and retention by empowering agents to focus on customer interactions rather than merely managing tickets.
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- TaglineCustomer service platform for SMBs to help you serve customers faster and retain them better.
- ObservedRecorded Source: helpwise.io
- DescriptionCustomer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets.
- ObservedRecorded Source: helpwise.io
- Free planNot stated
- Source not recordedDate not recordedSource link unavailable
- Free trialYes
- ObservedRecorded Source: helpwise.io
- Pricing modelper_seat
- AI-inferredRecorded Source: helpwise.io
- IntegrationsAsana, ClickUp, Google Calendar, HubSpot, Intercom, Jira, Microsoft 365, Microsoft Teams, Pipedrive, Salesforce, Shopify, Slack
- ObservedRecorded Source: helpwise.io
- Company locationremote
- ObservedRecorded Source: helpwise.io
- Plan: Standard$15/mo
- AI-inferredRecorded Source: helpwise.io
- Plan: Premium$29/mo
- AI-inferredRecorded Source: helpwise.io
- Plan: Advanced$49/mo
- AI-inferredRecorded Source: helpwise.io
- SummaryHelpwise is a customer service platform designed specifically for small to medium-sized businesses (SMBs). It aims to enhance customer service efficiency and retention by empowe...
- AI-inferredRecorded Source link unavailable
Pricing
- seats
- 2-10
- saved replies
- 15
- shared inboxes
- 3
- 3 Shared Inboxes
- 15 Saved Replies
- Help Center / Knowledge Base
- seats
- 2+
- saved replies
- unlimited
- shared inboxes
- 10
- 10 Shared Inboxes
- Unlimited Saved Replies
- 25 Automation Rules
- seats
- 3+
- saved replies
- unlimited
- shared inboxes
- 30
- 30 Shared Inboxes
- Unlimited Automation Rules
- Priority support
Who Is It For
Small to medium-sized businesses looking for a customer service solution that emphasizes agent empowerment and customer relationship management.
Larger enterprises that may require more complex customer service solutions or extensive customization options.
Strengths & Weaknesses
Strong integration capabilities with popular tools like Asana, HubSpot, and Salesforce, enhancing workflow efficiency for customer service teams.
Alternatives to Helpwise
Community
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