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Gorgias

Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more.

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Overview

Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting.

AI summary

The Conversational AI platform for Ecommerce is designed to enhance sales and automate customer support through an integrated helpdesk and various communication tools.

Sources behind this listingSee source links, recorded dates and owner corrections.

Observed facts come from public pages. Founder-edited facts are supplied by the verified owner. AI-inferred facts are model interpretations; derived facts are calculated from other data. A source link lets you check the current page. It does not guarantee the fact is still current.

Dates show when a record was saved. Some older records use the listing’s update date; they are not proof of a fresh check. Missing source records are shown explicitly.

TaglineDrive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more.
ObservedRecorded Source: www.gorgias.com
DescriptionDrive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting.
ObservedRecorded Source: www.gorgias.com
Free planNot stated
Source not recordedDate not recordedSource link unavailable
Free trialYes
ObservedRecorded Source: www.gorgias.com
Pricing modelfreemium
AI-inferredRecorded Source: www.gorgias.com
IntegrationsBigCommerce, Intercom, Klaviyo, Magento, Shopify, WhatsApp, WooCommerce, Zendesk
ObservedRecorded Source: www.gorgias.com
Plan: Essentials$10/mo
AI-inferredRecorded Source: www.gorgias.com
Plan: Basic$90/mo
AI-inferredRecorded Source: www.gorgias.com
Plan: Pro$550/mo
AI-inferredRecorded Source: www.gorgias.com
Plan: Advanced$1430/mo
AI-inferredRecorded Source: www.gorgias.com
Plan: Custom PlanCustom
AI-inferredRecorded Source: www.gorgias.com
SummaryThe Conversational AI platform for Ecommerce is designed to enhance sales and automate customer support through an integrated helpdesk and various communication tools.
AI-inferredRecorded Source link unavailable

Pricing

Pricing recorded 15 September 2026Pricing page
Essentials
$10/mo
Flat
tickets
50
  • 50 tickets / month
  • 30 automated interactions
Basic
$90/mo
$77/mo billed yearly
Flat
tickets
300
automated interactions
30
  • Most popular · 12,400+ brands
Pro
$550/mo
$471/mo billed yearly
Flat
tickets
2000
automated interactions
190
  • For scaling brands that let AI resolve and sell
  • With revenue analytics
Advanced
$1430/mo
$1227/mo billed yearly
Flat
tickets
5000
automated interactions
530
  • For high-volume brands
  • Peak-ready automation, dedicated support
Custom Plan
Custom
  • Need a fully custom plan?
  • For teams over 5,000 conversations a month
Enterprise tierFree tier: Start free trial Monthly billing only

Who Is It For

Best for

Ecommerce businesses looking to streamline customer support and improve sales through AI-driven solutions.

Not for

Companies that require a free plan or those seeking extensive social media integration.

Strengths & Weaknesses

Biggest strength

Strong integration capabilities with popular ecommerce platforms like Shopify and Magento.

Classification

Likely competitors
ZendeskIntercomFreshdesk

Alternatives to Gorgias

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How we sourced this: Observed fields () were crawled from https://www.gorgias.com/ when recorded. Source links and dates are available above. AI-inferred fields () were generated by gpt-4o-mini and are always labelled, never presented as measured fact. Last updated: 15 September 2026. Site availability checked: 14 September 2026. Is this your tool? Claim it to edit and get a do-follow badge.