Chatwoot
Chatwoot is an AI-powered, open-source customer support platform.
Overview
Chatwoot is an AI-powered, open-source customer support platform. Self-host on your infrastructure or use our cloud to manage conversations across live chat, email, WhatsApp, Instagram, Facebook, and more. Built-in AI assistant helps agents respond faster. A modern, privacy-focused alternative to Intercom, Zendesk, and Freshdesk.
Chatwoot is an AI-powered, open-source customer support platform that allows users to manage conversations across multiple channels including live chat, email, and social media. It offers both self-hosting and cloud options, making it a flexible choice for businesses seeking a privacy-focused alternative to traditional customer support solutions.
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- TaglineChatwoot is an AI-powered, open-source customer support platform.
- ObservedRecorded Source: www.chatwoot.com
- DescriptionChatwoot is an AI-powered, open-source customer support platform. Self-host on your infrastructure or use our cloud to manage conversations across live chat, email, WhatsApp, In...
- ObservedRecorded Source: www.chatwoot.com
- Free planNot stated
- Source not recordedDate not recordedSource link unavailable
- Free trialYes
- ObservedRecorded Source: www.chatwoot.com
- Pricing modelper_seat
- AI-inferredRecorded Source: www.chatwoot.com
- IntegrationsDiscord, GitHub, Intercom, Notion, Telegram, WhatsApp, Zendesk
- ObservedRecorded Source: www.chatwoot.com
- Plan: HackerFree
- AI-inferredRecorded Source: www.chatwoot.com
- Plan: Startups$19/mo
- AI-inferredRecorded Source: www.chatwoot.com
- Plan: Business$39/mo
- AI-inferredRecorded Source: www.chatwoot.com
- Plan: Enterprise$99/mo
- AI-inferredRecorded Source: www.chatwoot.com
- SummaryChatwoot is an AI-powered, open-source customer support platform that allows users to manage conversations across multiple channels including live chat, email, and social media....
- AI-inferredRecorded Source link unavailable
Pricing
- seats
- 2
- conversations
- 500
- data retention
- 30 days
- Get started free
- Up to 2 agents
- Conversations 500/month
- conversations
- Unlimited
- data retention
- 1 year
- Conversations Unlimited *
- Channels All
- Help center Included in Startups
- conversations
- Unlimited
- data retention
- 2 years
- Most popular
- Conversations Unlimited *
- Voice Included in Business
- conversations
- Unlimited
- data retention
- 3 years
- Conversations Unlimited *
- Voice Included in Enterprise
- SSO / SAML Included in Enterprise
Who Is It For
Businesses looking for a customizable, open-source customer support solution that integrates with various communication channels.
Strengths & Weaknesses
The built-in AI assistant enhances agent efficiency by helping them respond to customer inquiries faster.
Alternatives to Chatwoot
Community
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