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BoldDesk

AI-powered help desk with ticketing, live chat, omnichannel, and AI included at one flat price. Switching from Zendesk or Freshdesk? We migrate you free.

Visit BoldDeskbolddesk.com
from$99Free planFree trial
BoldDesk screenshot, image 1

Overview

AI summary

BoldDesk is an AI-powered help desk platform that integrates ticketing, live chat, and omnichannel support into a single solution, aiming to streamline customer service operations. It offers features such as automated ticket resolution, workflow automation, and a unified inbox for various communication channels.

Sources behind this listingSee source links, recorded dates and owner corrections.

Observed facts come from public pages. Founder-edited facts are supplied by the verified owner. AI-inferred facts are model interpretations; derived facts are calculated from other data. A source link lets you check the current page. It does not guarantee the fact is still current.

Dates show when a record was saved. Some older records use the listing’s update date; they are not proof of a fresh check. Missing source records are shown explicitly.

TaglineAI-powered help desk with ticketing, live chat, omnichannel, and AI included at one flat price. Switching from Zendesk or Freshdesk? We migrate you free.
ObservedRecorded Source: www.bolddesk.com
DescriptionAI-powered help desk with ticketing, live chat, omnichannel, and AI included at one flat price. Switching from Zendesk or Freshdesk? We migrate you free.
ObservedRecorded Source: www.bolddesk.com
Starting price$99
ObservedRecorded Source: www.bolddesk.com
Free planYes
ObservedRecorded Source: www.bolddesk.com
Free trialYes
ObservedRecorded Source: www.bolddesk.com
Pricing modelper_seat
AI-inferredRecorded Source: www.bolddesk.com
IntegrationsSalesforce, WhatsApp, Zendesk
ObservedRecorded Source: www.bolddesk.com
Plan: Growing Teams$99/mo
AI-inferredRecorded Source: www.bolddesk.com
Plan: Scaling Teams$199/mo
AI-inferredRecorded Source: www.bolddesk.com
Plan: Large Teams$349/mo
AI-inferredRecorded Source: www.bolddesk.com
Plan: 50 Agents$499/mo
AI-inferredRecorded Source: www.bolddesk.com
Plan: 100 Agents$999/mo
AI-inferredRecorded Source: www.bolddesk.com
Plan: 200 Agents$1998/mo
AI-inferredRecorded Source: www.bolddesk.com
Plan: 300 Agents$2999/mo
AI-inferredRecorded Source: www.bolddesk.com
Plan: 400 Agents$3999/mo
AI-inferredRecorded Source: www.bolddesk.com
SummaryBoldDesk is an AI-powered help desk platform that integrates ticketing, live chat, and omnichannel support into a single solution, aiming to streamline customer service operatio...
AI-inferredRecorded Source link unavailable

Pricing

Pricing recorded 1 October 2026Pricing page
Growing Teams
$99/mo
Per seat
seats
5
credits per month
500
  • AI Credits included for the first 3 months
  • Unlimited Tickets
  • No hidden costs
Scaling Teams
$199/mo
Per seat
seats
10
credits per month
1000
  • AI Credits included for the first 3 months
  • Unlimited Tickets
  • No hidden costs
Large Teams
$349/mo
Per seat
seats
25
credits per month
1500
  • AI Credits included for the first 3 months
  • Unlimited Tickets
  • No hidden costs
50 Agents
$499/mo
Per seat
seats
50
credits per month
2000
  • AI Credits included for the first 3 months
  • Unlimited Tickets
  • No hidden costs
100 Agents
$999/mo
Per seat
seats
100
credits per month
3000
  • AI Credits included for the first 3 months
  • Unlimited Tickets
  • No hidden costs
200 Agents
$1998/mo
Per seat
seats
200
credits per month
4000
  • AI Credits included for the first 3 months
  • Unlimited Tickets
  • No hidden costs
300 Agents
$2999/mo
Per seat
seats
300
credits per month
5000
  • AI Credits included for the first 3 months
  • Unlimited Tickets
  • No hidden costs
400 Agents
$3999/mo
Per seat
seats
400
credits per month
6000
  • AI Credits included for the first 3 months
  • Unlimited Tickets
  • No hidden costs
Enterprise tierFree tier: Free trial available with no credit card required.

Who Is It For

Best for

Companies looking for a comprehensive customer support solution that combines multiple features at a flat price, particularly those migrating from Zendesk or Freshdesk.

–Not for

Organizations that require highly customizable solutions or those with unique support needs that may not be fully addressed by a standardized platform.

Strengths & Weaknesses

Biggest weakness

Potential limitations in advanced customization options or niche features that may be offered by competitors (AI-inferred; may be outdated. Founders can correct this)

Classification

Likely competitors
ZendeskFreshdeskHelp ScoutIntercom

Alternatives to BoldDesk

See all alternatives to BoldDesk

Community

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How we sourced this: Observed fields () were crawled from https://www.bolddesk.com/ when recorded. Source links and dates are available above. AI-inferred fields () were generated by gpt-4o-mini and are always labelled, never presented as measured fact. Last updated: 18 October 2026. Site availability checked: 9 October 2026. Is this your tool? Claim it to edit and get a do-follow badge.