Chatsy
AI answers from your help content, live chat, human handoff, knowledge base, and ticketing. Start free.
Overview
Chatsy provides AI answers from help content, live chat, human handoff, a knowledge base and ticketing. Its free plan includes one AI agent, one team seat and 40 monthly message credits. Dashboard connections are available for Calendly, Pipedrive, Zendesk, Klaviyo, Slack, Stripe and Mailchimp; agent actions through those connections are not available yet.
Chatsy is an AI customer support platform that utilizes help content to provide answers and facilitates live chat interactions. It allows unresolved conversations to be escalated to human agents, ensuring that the entire chat history is accessible for context.
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- TaglineAI answers from your help content, live chat, human handoff, knowledge base, and ticketing. Start free.
- Source not recordedDate not recordedSource link unavailable
- DescriptionChatsy provides AI answers from help content, live chat, human handoff, a knowledge base and ticketing. Its free plan includes one AI agent, one team seat and 40 monthly message...
- ObservedRecorded Source: chatsy.app
- Starting priceFree; Hobby $40/month
- ObservedRecorded Source: chatsy.app
- Free planYes
- ObservedRecorded Source: chatsy.app
- Free trialNot stated
- Source not recordedDate not recordedSource link unavailable
- Pricing modelfreemium
- AI-inferredRecorded Source: chatsy.app
- IntegrationsCalendly, Pipedrive, Zendesk, Klaviyo, Slack, Stripe, Mailchimp
- ObservedRecorded Source: chatsy.app
- PlatformsAPI
- Source not recordedDate not recordedSource link unavailable
- Plan: FreeFree
- AI-inferredRecorded Source: chatsy.app
- Plan: Hobby$40/mo
- AI-inferredRecorded Source: chatsy.app
- Plan: Standard$150/mo
- AI-inferredRecorded Source: chatsy.app
- Plan: Pro$500/mo
- AI-inferredRecorded Source: chatsy.app
- Plan: EnterpriseCustom
- AI-inferredRecorded Source: chatsy.app
- SummaryChatsy is an AI customer support platform that utilizes help content to provide answers and facilitates live chat interactions. It allows unresolved conversations to be escalate...
- AI-inferredRecorded Source link unavailable
Pricing
- ai agents
- 1
- available models
- 3
- credits per month
- 40
- Perfect for testing and small projects
- No credit card required
- Includes 40 message credits per month
- ai agents
- 1
- available models
- 34
- credits per month
- 500
- For individuals and small teams getting started
- Room for 166 of 1,000 replies
- Includes 9 custom actions per agent
- ai agents
- 2
- available models
- 34
- credits per month
- 4000
- Best fit for growing teams with advanced support needs
- Fits 1,000 · room for 1,333 replies
- Remove Chatsy branding
- ai agents
- 5
- available models
- 37
- credits per month
- 15000
- For large teams and high-volume usage
- Fits 1,000 · room for 4,999 replies
- Includes 5 mailboxes
- ai agents
- 10
- credits per month
- 100000
- Fits 1,000 · room for 33,333 replies
- Contact sales if you need different terms
- Custom contract
Key Features
- AI answers from help content
- Live chat and human handoff
- Knowledge base and ticketing
- Free plan with 40 monthly message credits
- Dashboard connection setup; connected agent actions not yet available
Who Is It For
Small to medium-sized businesses seeking to enhance their customer support experience with AI technology.
Businesses looking for a customer support solution that combines AI-driven responses with human handoff capabilities.
Companies that require extensive customization or advanced features not mentioned on the site.
Strengths & Weaknesses
The ability to seamlessly transition conversations from AI to human agents while maintaining the context of the discussion.
Classification
Alternatives to Chatsy
Community
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