A support desk behind the chat you built
Your assistant stays in your product. Your team reads the conversation in Dovri and replies inside the customer’s chat. Free for one app.
Overview
Dovri provides a support desk integrated within your product, allowing teams to read customer conversations and respond directly in the chat interface. It offers a free plan for one app and includes features like AI responses, integration with various channels, and a structured approach to managing customer interactions.
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- TaglineYour assistant stays in your product. Your team reads the conversation in Dovri and replies inside the customer’s chat. Free for one app.
- Source not recordedDate not recordedSource link unavailable
- DescriptionYour assistant stays in your product. Your team reads the conversation in Dovri and replies inside the customer’s chat. Free for one app.
- Source not recordedDate not recordedSource link unavailable
- Free planYes
- Source not recordedDate not recordedSource link unavailable
- Free trialNot stated
- Source not recordedDate not recordedSource link unavailable
- Pricing modelfreemium
- AI-inferredRecorded Source: dovri.io
- IntegrationsLinear, Slack, Telegram
- Source not recordedDate not recordedSource link unavailable
- Plan: FreeFree
- AI-inferredRecorded Source: dovri.io
- Plan: Starter$49/mo
- AI-inferredRecorded Source: dovri.io
- Plan: Growth$149/mo
- AI-inferredRecorded Source: dovri.io
- Plan: Scale$449/mo
- AI-inferredRecorded Source: dovri.io
- SummaryDovri provides a support desk integrated within your product, allowing teams to read customer conversations and respond directly in the chat interface. It offers a free plan for...
- AI-inferredRecorded Source link unavailable
Pricing
- apps
- 1
- staff
- 2
- articles
- 100
- ai answers per month
- 100
- 1 app
- 2 staff
- 100 articles
- apps
- unlimited
- staff
- unlimited
- articles
- 20000
- handled conversations
- 1000
- Usual volume: up to 1,000 handled conversations a month
- AI support included
- Unlimited staff and apps
- apps
- unlimited
- staff
- unlimited
- articles
- 20000
- handled conversations
- 3000
- Usual volume: up to 3,000 handled conversations a month
- AI support included
- Unlimited staff and apps
- apps
- unlimited
- staff
- unlimited
- articles
- 20000
- handled conversations
- 10000
- Usual volume: up to 10,000 handled conversations a month
- AI support included
- Unlimited staff and apps
Who Is It For
Teams looking for a seamless support solution integrated within their existing applications, particularly those with a focus on chat-based customer interactions.
Organizations needing extensive ticketing history migration or those looking for a native client library, as Dovri is designed primarily for web applications.
Strengths & Weaknesses
The integration of customer support directly within the product's chat interface, allowing for real-time responses and management of conversations.
Pricing details beyond the free plan are not clearly stated, which may limit transparency for potential users. (AI-inferred; may be outdated. Founders can correct this)
Alternatives to A support desk behind the chat you built
Community
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