360 CTI

360 CTI is a Salesforce-native telephony solution with AI calling agents, intelligent routing, real-time transcription, and automatic call l

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Overview

360 CTI is a Salesforce-native telephony solution with AI calling agents, intelligent routing, real-time transcription, and automatic call logging, all built inside Salesforce without a separate platform.

AI summary

360 CTI is positioned as a Salesforce-native telephony solution that integrates AI capabilities for enhanced calling efficiency, real-time transcription, and automatic call logging, all within the Salesforce ecosystem.

Sources behind this listingSee source links, recorded dates and owner corrections.

Observed facts come from public pages. Founder-edited facts are supplied by the verified owner. AI-inferred facts are model interpretations; derived facts are calculated from other data. A source link lets you check the current page. It does not guarantee the fact is still current.

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Tagline360 CTI is a Salesforce-native telephony solution with AI calling agents, intelligent routing, real-time transcription, and automatic call l: ObservedRecorded 6 Sept 2026Source: 360cti.com
Description360 CTI is a Salesforce-native telephony solution with AI calling agents, intelligent routing, real-time transcription, and automatic call logging, all built inside Salesforce w...: ObservedRecorded 6 Sept 2026Source: 360cti.com
Free planNot stated: Source not recordedDate not recordedSource link unavailable
Free trialNot stated: Source not recordedDate not recordedSource link unavailable
IntegrationsLinear, Salesforce, WhatsApp, WooCommerce: ObservedRecorded 6 Sept 2026Source: 360cti.com
PlatformsWeb: ObservedRecorded 6 Sept 2026Source: 360cti.com
Company locationremote: ObservedRecorded 6 Sept 2026Source: 360cti.com
Summary360 CTI is positioned as a Salesforce-native telephony solution that integrates AI capabilities for enhanced calling efficiency, real-time transcription, and automatic call logg...: AI-inferredRecorded 25 Aug 2026Source link unavailable

Key Features

AI-powered call transcription and sentiment insights for improved coaching and follow-ups.
Click-to-dial functionality to reduce manual entry errors and speed up calling.
Customizable multilevel IVR for efficient call routing and enhanced customer experience.
Real-time tracking of team performance and customer engagement within Salesforce.

Who Is It For

Target audience

Sales teams and CRM administrators in medium to large organizations that utilize Salesforce for their customer relationship management.

Best for

Sales teams looking for a telephony solution that integrates seamlessly with Salesforce and leverages AI for improved call handling and customer engagement.

–Not for

Organizations not using Salesforce or those seeking a standalone telephony solution outside of a CRM environment.

Strengths & Weaknesses

Biggest strength

The integration of AI-powered features like intelligent routing and real-time transcription, which aim to enhance call handling efficiency and improve sales outcomes.

Classification

Alternatives to 360 CTI

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How we sourced this: Observed fields () were crawled from https://360cti.com when recorded. Source links and dates are available above. AI-inferred fields () were generated by gpt-4o-mini and are always labelled, never presented as measured fact. Last updated: 8 October 2026. Site availability checked: 8 October 2026. Is this your tool? Claim it to edit and get a do-follow badge.